Last updated February 18, 2025

This Refund Policy outlines the terms and conditions governing refunds for services offered through https://servesevakendra.com (hereinafter referred to as "the Website"). Please read this policy carefully before using our services.

1. Eligibility for Refunds:

Refunds are typically considered under the following circumstances:

• Service Failure:If the service you availed was not delivered due to a fault on our end, such as technical issues, server errors, or incomplete processing.

• Duplicate Payment:If you were charged twice for the same service due to a system error.

• Cancellation (If Applicable):Some services may be eligible for cancellation within a specified timeframe. Eligibility for cancellation and any associated fees will be clearly stated at the time of purchase.

2. Non-Refundable Services:

Refunds are not provided for the following:

• Change of Mind:
If you change your mind after purchasing a service.

• User Error: If the service failure is due to incorrect information provided by you, or your failure to follow instructions.

• Completed Services: Once a service has been fully delivered and accepted by you, a refund will generally not be issued.

• Services Marked as Non-Refundable: Any service explicitly marked as non-refundable at the point of purchase.

• Third-Party Services: Services provided by third-party vendors, even if accessed through our Website, are subject to the vendor's refund policy. We are not responsible for processing refunds for these services.

3. Refund Request Process:

To request a refund, you must:

• Contact us within 24 hours of the issue occurring.

• Provide the following information:

o Your name and contact details.

o The order number or transaction ID.

o The date of purchase.

o A detailed explanation of the reason for the refund request.

o Any supporting documentation (e.g., screenshots, error messages).

• Submit your refund request via Email Address.

4. Refund Processing:

• We will review and investigate your refund request within 7 business days.

• Refund processing time may vary depending on the transaction nature and payment method.

• If your refund is approved, we will process the refund within 7 business days.

• The refund will be credited to the original payment method used for the purchase.

• In cases where the original payment method is not feasible, alternative refund methods may be utilized.

• The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

5. Contact Information:

For any questions or concerns regarding this Refund Policy, please contact us at: support@servesevakendra.com

6. Changes to this Policy:

We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be posted on this page. It is your responsibility to review this policy periodically for updates.

7. Governing Law:

This Refund Policy shall be governed by and construed in accordance with the laws of India and courts in Mumbai, India only shall have jurisdiction over any dispute arising out of or relating to this Refund Policy, and each party hereby consents to the jurisdiction and venue of such courts.